Privacy

Privacy Policy

Effective Date: 1st January 2025

At Makoto Asia Pacific, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you visit our website makoto.com.au or engage with our services.

1. Information We Collect

  • Personal Identification Information: We may collect personal details such as your name, email address, mailing address, phone number, and payment information when you interact with our site or services.

  • Non-Personal Identification Information: We may gather non-identifiable data, including your IP address, browser type, device information, and browsing behavior on our Site, to enhance user experience and analyse trends.

2. How We Use Your Information

  • Service Provision: To process orders, manage payments, and deliver our products and services effectively.

  • Communication: To respond to inquiries, provide customer support, and send important updates related to our services.

  • Improvement of Services: To analyze usage patterns and feedback to enhance our offerings and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our business and delivering services to you, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any significant changes will be communicated through prominent notices on our Site or via direct communication. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: admin@makoto.com.au

  • Phone: 1300 BE LEAN